Telenor advance balance code is *0#. Dial it from your Telenor prepaid SIM when your balance runs out and you get an Emergency Load advance you can use right away for calls, SMS, and internet.

Telenor calls this service Emergency Load. The exact advance amount can vary with your usage and eligibility, but most customers receive Rs. 15 with a Rs. 3.5 service fee (including tax) deducted on the next recharge.
Emergency Load is meant for the short gap between running out of balance and your next recharge. You dial the code, the advance lands in your account, and you keep using your number for calls, SMS, and internet. It is a loan, not free balance. The advance and the fee are repaid together on your next recharge. Read the charges and terms below before you rely on it, so you know exactly what will be deducted when you recharge.
How To Get Telenor Advance Balance
- Dial *0# from your Telenor prepaid number.
- You will get a confirmation message and the advance balance lands in your account.
- Use it for calls, SMS, or internet like normal balance.
Step by step
- Open the dialer on the phone that has your Telenor prepaid SIM.
- Dial *0#.
- Wait for the confirmation message and for the advance balance to land in your account.
- Check your balance with *444# if you want to confirm the update before you use it.
- Use the balance for calls, SMS, or internet as you would use normal balance.
- Recharge when you can, so the loan plus fee is repaid and the service is clear for the next time you need it.
Keep the request simple. Dial the code from the Telenor prepaid number itself, not from another network SIM in the same phone. If you use a phone with more than one SIM, confirm the Telenor SIM is the one placing the request. Wait for the confirmation message before you try again. Repeated requests before the first advance lands will not speed it up and can confuse whether the advance arrived.
Telenor Advance Charges
| Item | Amount |
| Advance balance | Rs. 15 (amount can vary by eligibility) |
| Service fee | Rs. 3.5 including tax |
| Deducted on next recharge | Rs. 18.5 total |
The loan plus the fee is repaid automatically on your first successful recharge. The Emergency Load amount is valid for 30 days.
Plan your next recharge around the full repayment, not just the advance. You receive Rs. 15, the service fee is Rs. 3.5 including tax, and Rs. 18.5 total is deducted on the next recharge. If your next recharge is small, most of it can go toward repayment and leave little fresh balance. A slightly larger recharge leaves you with usable balance after the loan is cleared. The amount can vary by eligibility, so check your balance after the advance if you need to confirm what landed.
Terms and Conditions
- Prepaid customers only. Postpaid numbers are not eligible.
- You cannot take another advance until the previous loan plus fee is repaid through recharge.
- There is no minimum balance restriction to avail the service, as long as earlier loans are cleared.
- Check your balance after the advance with *444# (Rs. 0.20 + tax per check).
- More details are on the official Telenor Emergency Load page.
Also check Telenor Internet Packages and the Telenor helpline (345) for more help.
Who This Helps
This helps Telenor prepaid customers who have run out of balance and need to stay reachable until they can recharge. It suits an urgent call, a short message, or brief internet use that cannot wait for a shop visit or an online recharge. It also helps anyone who wants the repayment clear before they borrow: Rs. 15 advance, Rs. 3.5 fee, and Rs. 18.5 deducted on the next recharge, with the advance valid for 30 days. It does not help postpaid customers, who are not eligible for this service. If you can recharge right away, recharge instead and save the advance for a time when you cannot.
Why Telenor Advance Is Not Working
Check eligibility first. Emergency Load is for prepaid customers only, so a postpaid number cannot use it. Then check your loan status. You cannot take another advance until the previous loan plus fee is repaid through recharge. If you already took an advance and have not recharged since, that unpaid loan is the likely blocker. Recharge to clear Rs. 18.5 total for a Rs. 15 advance, then try again only if you still need it. There is no minimum balance restriction as long as earlier loans are cleared, so a low balance alone should not stop you if your record is clear.
Check the request itself next. Dial *0# from your Telenor prepaid SIM and wait for the confirmation message. If the advance does not appear, check your balance with *444# at Rs. 0.20 + tax per check before you repeat the request. Confirm you are reading the right SIM balance in a multi SIM phone. Remember the advance is valid for 30 days and the exact amount can vary with your usage and eligibility. If the problem continues after repayment and a careful retry, use the helpline route noted above for account level help.
FAQs
What is the Telenor advance balance code?
Dial *0# from your Telenor prepaid SIM.
How much advance does Telenor give?
Most customers get Rs. 15 with a Rs. 3.5 fee. The amount can vary with your usage and eligibility.
How is the Telenor advance repaid?
Rs. 15 plus the Rs. 3.5 fee (Rs. 18.5 total) is deducted automatically on your next recharge.
Can I take two Telenor advances at once?
No. You must recharge and clear the first loan before taking another.
Is Telenor advance available for postpaid?
No. Emergency Load is for prepaid customers only.
How long is the Telenor advance valid?
The Emergency Load amount is valid for 30 days.
How do I check my balance after taking the advance?
Dial *444#. Each check is charged at Rs. 0.20 + tax.


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