Muhammad NaeemZong advance balance code is *911#. Dial it from your Zong SIM when you run out of balance and you get an instant advance loan you can use for calls, SMS, and internet.
Zong has changed how this service works since the old Rs. 25 flat loan. There are now two tiers: a Standard advance and a Super advance for customers who recharge more. The amount and fee you get depend on your recharge history.
An advance is for the moment when your balance ends and you still need to make a call, send a message, or stay online until you can recharge. It is a loan against your next recharge, not free balance. The loan amount and the service fee come off your next recharge automatically. Read the tier and fee tables below before you take it, so the deduction on your next recharge does not surprise you.
Zong Advance Loan Tiers
| Tier | Details |
| Standard Advance | Up to Rs. 30 total (Rs. 15 per transaction, max 2 per recharge). For customers with less than Rs. 650 recharge in the last 3 months. |
| Super Advance | Up to Rs. 60 total (Rs. 30 per transaction, max 2 per recharge). For customers with Rs. 650 or more recharge in the last 3 months. |
Your tier depends on your recharge history in the last 3 months. Customers with under Rs. 650 recharge in the last 3 months stay on the Standard advance. Customers with Rs. 650 or more recharge in the last 3 months qualify for the Super advance. You do not choose the tier yourself. Zong applies the tier that matches your recharge record when you request the loan.
How To Get Zong Advance Balance
- Dial *911# on your Zong SIM. To take a second advance, dial *911# again after the first one arrives.
- Send a blank SMS to 6911. Send it again for a second advance.
- Or open the My Zong App, go to the loan section on the home screen, and tap “Get Loan”.
Using the code step by step
- Open the dialer on the phone with your Zong prepaid SIM.
- Dial *911# and wait for the advance to arrive.
- Check that the balance has updated, then use it for calls, SMS, or internet.
- If you need a second advance and you are still within your tier limit, dial *911# again after the first one arrives.
Using SMS step by step
- Open your messaging app on your Zong number.
- Send a blank SMS to 6911.
- Wait for the advance, then use your balance as normal.
- Send a blank SMS to 6911 again only if you need a second advance within your limit.
Using the My Zong App step by step
- Open the My Zong App.
- Go to the loan section on the home screen.
- Tap “Get Loan” and wait for the advance to reflect in your balance.
All three routes use the same advance service, so your tier, fee, and repayment rules stay the same whichever method you use.
Zong Advance Service Charges
| Loan taken | Fee deducted on recharge |
| One Standard advance (Rs. 15) | Rs. 4.5 + tax |
| Two Standard advances (Rs. 30) | Rs. 9 + tax |
| One Super advance (Rs. 30) | Rs. 8 + tax |
| Two Super advances (Rs. 60) | Rs. 16 + tax |
The loan amount plus the fee is deducted automatically from your next recharge. The minimum recharge needed to clear an advance is Rs. 80.
Repayment needs a recharge that can clear the loan. If you recharge below the minimum needed to clear an advance, the advance may stay outstanding and block your next request. Plan your next recharge with the loan and fee together in mind, not just the loan amount alone. The fee is Rs. 4.5 + tax per Standard transaction and Rs. 8 + tax per Super transaction. Taking a second transaction adds a second fee on the same basis.
Terms and Conditions
- Prepaid customers only. Postpaid numbers cannot use this service.
- New SIMs become eligible 30 days after activation.
- Zong can take back any unused advance after 30 days.
- If the loan is not repaid, Zong can recover it from other SIMs registered on the same CNIC.
- Full terms are on the official Zong advance loan page.
Also check Zong Internet Packages and the Zong helpline (310) if you need more help.
Who This Helps
This helps Zong prepaid customers who run out of balance at an awkward time and need a short loan until the next recharge. It helps Standard customers who recharge less and need up to Rs. 30 in total, and Super customers with higher recharge history who can reach up to Rs. 60 in total. It also helps anyone comparing the code, SMS, and app methods before choosing one. Do not use it as regular balance if you can recharge instead. The loan plus fee will come off your next recharge, and an unpaid loan can affect other SIMs on the same CNIC. Use it when the call or connection cannot wait.
Why Zong Advance Is Not Working
Check your connection type first. This service is for prepaid customers only, and postpaid numbers cannot use it. Then check the age of the SIM. New SIMs become eligible 30 days after activation, so a recent SIM will fail even if the code is correct. Confirm you dialled *911# from the Zong SIM itself, sent the blank SMS to 6911 from the Zong number, or used the Get Loan option in the My Zong App. A request from the wrong SIM or the wrong number will not work.
Next, check your advance history. Each tier has a maximum per recharge cycle: max 2 transactions, which is Rs. 30 total on Standard and Rs. 60 total on Super. If you have already taken the maximum, wait until you recharge and clear the loan before asking again. If an earlier loan is still unpaid, clear it first. The minimum recharge needed to clear an advance is Rs. 80, and the loan plus fee is deducted on that recharge. Remember that Zong can take back any unused advance after 30 days, and unpaid loans can be recovered from other SIMs on the same CNIC, so keep your advances repaid and do not leave them outstanding.
FAQs
What is the Zong advance balance code?
Dial *911#. You can also send a blank SMS to 6911 or use the My Zong App.
How much advance can I get on Zong?
Standard customers get up to Rs. 30 (two Rs. 15 transactions). Customers who recharged Rs. 650 or more in the last 3 months get the Super advance of up to Rs. 60 (two Rs. 30 transactions).
What are the charges for Zong advance loan?
Rs. 4.5 + tax per Standard transaction and Rs. 8 + tax per Super transaction, deducted on your next recharge.
Can postpaid customers use Zong advance?
No. This service is for prepaid customers only.
Why can’t I get Zong advance on a new SIM?
New SIMs must wait 30 days after activation before they become eligible.
What is the minimum recharge to clear a Zong advance?
The minimum recharge needed to clear an advance is Rs. 80. The loan amount plus the fee is deducted automatically from your next recharge.
Can Zong recover an unpaid advance from another SIM?
Yes. If the loan is not repaid, Zong can recover it from other SIMs registered on the same CNIC.
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